TERMS AND CONDITIONS
Customer Care
At Greys Amores Jewelry, customer satisfaction is our priority. For any product questions, order assistance, or return inquiries, please get in touch with us at greysamoresjewels@gmail.com or call 772-532-6017, Monday to Saturday, 9 AM to 5PM.
Returns and exchanges are accepted within 14 days of purchase if items are in original condition and packaging. Custom or sale items are final and non-returnable.
Privacy & Safety
We value your privacy and are committed to protecting your personal information. Any data collected, such as your name, address, and payment details, is used solely to process your order and enhance your customer experience. We do not sell or share your information with third parties, except as needed to complete your transaction (e.g., payment processors or shipping companies). For more information, please contact us directly.
Wholesale Inquiries
We welcome wholesale inquiries for bulk orders or partnerships. Pricing and terms will be provided based on order size and product lines. All wholesale orders require prepayment or agreed terms. Please reach out for more details.
Product Authenticity and Quality Assurance
We guarantee the authenticity of all Greys Amores Jewelry products, made from high-quality, ethically sourced materials like tagua. Each item is inspected for quality before shipping. If a product is defective or below our standards, please contact us for a replacement or refund.