TERMS AND CONDITIONS
Customer Care
At Greys Amores Jewelry, customer satisfaction is our priority. For any product questions, order assistance, or return inquiries, please get in touch with us at greysamoresjewels@gmail.com or call 772-532-6017, Monday to Saturday, 9 AM to 5PM.
Returns and exchanges are accepted within 14 days of purchase if items are in original condition and packaging. Custom or sale items are final and non-returnable.
Wholesale Inquiries
We welcome wholesale inquiries for bulk orders or partnerships. Pricing and terms will be provided based on order size and product lines. All wholesale orders require prepayment or agreed terms. Please reach out for more details.
Product Authenticity and Quality Assurance
We guarantee the authenticity of all Greys Amores Jewelry products, made from high-quality, ethically sourced materials like tagua. Each piece is carefully crafted and inspected to meet our standards for quality and sustainability before it ships to you.
If you receive a product that is defective or does not meet our quality standards, please contact us at greysamoresjewels@gmail.com to request a replacement or refund. Your satisfaction is important to us, and we’re here to ensure you love your Greys Amores Jewelry experience.